![]() ![]() Or maybe the customers contacted the software vendors instead, who got the blame for the mistake of Apple? This is the third time I can remember that the App Store and some ‘certificate’ issue (whatever that is) has caused apps to stop functioning, apps that have been paid for already. How does a certificate expire and nobody at Apple notices, or works to fix the problem? Does nobody at Apple use the App Store? You would think their customer support would have been swarmed with people who suddenly have no working applications. You might want to reboot your Mac afterwards too. TLDR: If your Mac apps are crashing instantly on launch and not opening at all, update your Mac apps from the App Store. It was then I realized that apps wouldn’t open because of the certificate expiration issue which Apple explains to developers here, but nonetheless this is something the average end-user should not experience. So, off to the App Store I went, updated the apps, and things worked fine. Perfect! Since reading that dialog text is clear as mud “?”, the clue was the App Store icon appearing alongside the error message, and with that in mind the dialog window does vaguely look like an App Store login dialog box. In my case, I went to open an app I use a few times per month only to discover it immediately crashed, and after a few failed launch attempts I finally got this very helpful dialog box to appear: Apparently the certificate expired a few weeks ago, but not all users have discovered the issue right away, particularly since not everyone uses the same apps every day. Undeniably annoying, this certificate problem is well documented by developers and users. Save any unsaved documents and then go to the APPLE menu and choose “Restart” to do that.įun time, right? But in all seriousness, as troubleshooting goes this is not too bad, and it’s good maintenance to update apps to the latest versions available anyway.įor those who care about the nitty gritty, this is what error 173 looks like when found in console, in this case showing with the excellent text editing app TextWrangler: If for some reason they are still crashing on attempting to launch, you’re going to have to delete the apps first, then re-download the same apps that were just deleted again from the Mac App Store. The Mac apps should be working and opening as usual now. ![]() When finished updating, relaunch the app(s) which were crashing, they should open fine now and without incident. ![]()
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